Contact
Corrections, method reports and topic requests all reach the same address. The most useful messages are the specific ones.
Studybench can be reached at [email protected]. Messages are read and answered in English.
What is worth sending
A correction is the most valuable message this site receives. If a step in a procedure is wrong, if a page contradicts itself, or if a limit that should have been stated is missing, say which guide and which paragraph, and the page will be revised. When a guide changes, the date at the top of it moves, so the stamp always describes the version you are reading.
A report that a method did not work is almost as useful, provided it says what was tried. The cue column filled for a fortnight and then abandoned, the card box that reached four hundred cards and became unusable, the mixed session that produced nothing but confusion: those are the accounts that show where a procedure needs a condition attached to it. Several of the limits already published here started as exactly that kind of message.
Topic requests are read. The sections that exist are Note Taking, Revision Methods, Exam Preparation, Campus Life, Money and First Job, and a request that fits one of them and describes a concrete situation has a much better chance of becoming a guide than a general subject area.
What this site cannot do
Studybench publishes general method. It cannot advise on the regulations of a particular institution, on an appeal, on a visa or immigration question, on a tenancy dispute in a specific jurisdiction, or on a medical matter. Those need somebody with your paperwork in front of them: a student union advice service, the student support office, a doctor, or the relevant department, all of which are free to use and considerably better placed.
It also does not mark work, write applications or supply model answers. What it can do is describe the procedure and the criteria, which is the subject of reading the mark scheme before you answer and of a first CV when the experience column is thin.
Replies and privacy
Messages are answered when a reply is needed, and a message that needs research may take some days. An address sent to Studybench is used to reply to that message and for nothing else; the details are in the privacy policy. Background on how the guides are made is on the about page.